msgid "" msgstr "" "Project-Id-Version: French (Canada) (Manual - MasterSlave)\n" "Report-Msgid-Bugs-To: \n" "POT-Creation-Date: 2026-09-01 03:37+0000\n" "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" "Last-Translator: FULL NAME \n" "Language-Team: French (Canada) \n" "Language: fr_CA\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Plural-Forms: nplurals=2; plural=n > 1;\n" "X-Generator: Weblate 5.16\n" #: ../../content/index.rst:16 msgid "Sacrifice to Sphinx" msgstr "" #: ../../content/index.rst:19 msgid "Description" msgstr "" #: ../../content/index.rst:20 msgid "Includes \"Ticket Master/Slave\" feature." msgstr "" #: ../../content/index.rst:23 msgid "System requirements" msgstr "" #: ../../content/index.rst:26 msgid "Framework" msgstr "" #: ../../content/index.rst:27 msgid "OTOBO 10.0.x" msgstr "" #: ../../content/index.rst:30 msgid "Packages" msgstr "" #: ../../content/index.rst:31 #: ../../content/index.rst:35 msgid "\\-" msgstr "" #: ../../content/index.rst:34 msgid "Third-party software" msgstr "" #: ../../content/index.rst:38 msgid "Usage" msgstr "" #: ../../content/index.rst:41 msgid "Setup" msgstr "" #: ../../content/index.rst:44 msgid "Configuration Reference" msgstr "" #: ../../content/index.rst:47 msgid "Core::DynamicFields::DriverRegistration" msgstr "" #: ../../content/index.rst:50 msgid "DynamicFields::Driver###MasterSlave" msgstr "" #: ../../content/index.rst:51 msgid "DynamicField backend registration." msgstr "" #: ../../content/index.rst:54 msgid "Core::Event::MasterSlave" msgstr "" #: ../../content/index.rst:57 msgid "Ticket::EventModulePost###MasterSlave" msgstr "" #: ../../content/index.rst:58 msgid "Registration of the ticket event module." msgstr "" #: ../../content/index.rst:61 msgid "Core::MasterSlave" msgstr "" #: ../../content/index.rst:64 msgid "PreApplicationModule###AgentPreMasterSlave" msgstr "" #: ../../content/index.rst:65 msgid "" "This module activates Master/Slave field in new email and phone ticket " "screens." msgstr "" #: ../../content/index.rst:68 msgid "MasterSlave::FollowUpdatedMaster" msgstr "" #: ../../content/index.rst:69 msgid "" "Enables the feature that slave tickets follow the master ticket to a new " "master in the advanced MasterSlave mode." msgstr "" #: ../../content/index.rst:72 msgid "MasterSlave::DynamicField" msgstr "" #: ../../content/index.rst:73 msgid "Defines dynamic field name for master ticket feature." msgstr "" #: ../../content/index.rst:76 msgid "MasterSlave::AdvancedEnabled" msgstr "" #: ../../content/index.rst:77 msgid "Enables the advanced MasterSlave part of the feature." msgstr "" #: ../../content/index.rst:80 msgid "MasterSlave::ForwardSlaves" msgstr "" #: ../../content/index.rst:81 msgid "" "Enables the feature to forward articles from type 'forward' of a master " "ticket to the customers of the slave tickets. By default (disabled) it will " "not forward articles from type 'forward' to the slave tickets." msgstr "" #: ../../content/index.rst:84 msgid "MasterSlave::KeepParentChildAfterUnset" msgstr "" #: ../../content/index.rst:85 msgid "" "Enables the feature to keep parent-child link after unset of the MasterSlave " "state in the advanced MasterSlave mode." msgstr "" #: ../../content/index.rst:88 msgid "MasterSlave::UpdateMasterSlave" msgstr "" #: ../../content/index.rst:89 msgid "" "Enables the feature to change the MasterSlave state of a ticket in the " "advanced MasterSlave mode." msgstr "" #: ../../content/index.rst:92 msgid "MasterSlave::UnsetMasterSlave" msgstr "" #: ../../content/index.rst:93 msgid "" "Enables the feature to unset the MasterSlave state of a ticket in the " "advanced MasterSlave mode." msgstr "" #: ../../content/index.rst:96 msgid "MasterSlave::KeepParentChildAfterUpdate" msgstr "" #: ../../content/index.rst:97 msgid "" "Enables the feature to keep parent-child link after change of the " "MasterSlave state in the advanced MasterSlave mode." msgstr "" #: ../../content/index.rst:100 msgid "Core::Ticket::ACL" msgstr "" #: ../../content/index.rst:103 msgid "ACLKeysLevel3::Actions###888-MasterSlave" msgstr "" #: ../../content/index.rst:104 msgid "" "Defines which items are available for 'Action' in third level of the ACL " "structure." msgstr "" #: ../../content/index.rst:107 msgid "Frontend::Admin::ModuleRegistration" msgstr "" #: ../../content/index.rst:110 msgid "Frontend::Module###AdminDynamicFieldMasterSlave" msgstr "" #: ../../content/index.rst:111 #: ../../content/index.rst:132 msgid "Frontend module registration for the agent interface." msgstr "" #: ../../content/index.rst:114 msgid "Frontend::Admin::ModuleRegistration::Loader" msgstr "" #: ../../content/index.rst:117 msgid "Loader::Module::AdminDynamicFieldMasterSlave###004-MasterSlave" msgstr "" #: ../../content/index.rst:118 #: ../../content/index.rst:139 msgid "Loader module registration for the agent interface." msgstr "" #: ../../content/index.rst:121 msgid "Frontend::Admin::ModuleRegistration::MainMenu" msgstr "" #: ../../content/index.rst:124 msgid "Frontend::Navigation###AdminDynamicFieldMasterSlave###004-MasterSlave" msgstr "" #: ../../content/index.rst:125 #: ../../content/index.rst:146 msgid "Main menu item registration." msgstr "" #: ../../content/index.rst:128 msgid "Frontend::Agent::ModuleRegistration" msgstr "" #: ../../content/index.rst:131 msgid "Frontend::Module###AgentTicketMasterSlave" msgstr "" #: ../../content/index.rst:135 msgid "Frontend::Agent::ModuleRegistration::Loader" msgstr "" #: ../../content/index.rst:138 msgid "Loader::Module::AgentTicketMasterSlave###004-MasterSlave" msgstr "" #: ../../content/index.rst:142 msgid "Frontend::Agent::ModuleRegistration::MainMenu" msgstr "" #: ../../content/index.rst:145 msgid "Frontend::Navigation###AgentTicketMasterSlave###004-MasterSlave" msgstr "" #: ../../content/index.rst:149 msgid "Frontend::Agent::View::Dashboard" msgstr "" #: ../../content/index.rst:152 msgid "DashboardBackend###0900-TicketMaster" msgstr "" #: ../../content/index.rst:153 msgid "" "Parameters for the dashboard backend of the master tickets overview of the " "agent interface. \"Limit\" is the number of entries shown by default. " "\"Group\" is used to restrict the access to the plugin (e. g. Group: " "admin;group1;group2;). \"Default\" determines if the plugin is enabled by " "default or if the user needs to enable it manually. \"CacheTTLLocal\" is the " "cache time in minutes for the plugin." msgstr "" #: ../../content/index.rst:156 msgid "DashboardBackend###0910-TicketSlave" msgstr "" #: ../../content/index.rst:157 msgid "" "Parameters for the dashboard backend of the slave tickets overview of the " "agent interface. \"Limit\" is the number of entries shown by default. " "\"Group\" is used to restrict the access to the plugin (e. g. Group: " "admin;group1;group2;). \"Default\" determines if the plugin is enabled by " "default or if the user needs to enable it manually. \"CacheTTLLocal\" is the " "cache time in minutes for the plugin." msgstr "" #: ../../content/index.rst:160 msgid "Frontend::Agent::View::TicketBulk::Module" msgstr "" #: ../../content/index.rst:163 msgid "Ticket::Frontend::BulkModule###010-MasterSlave" msgstr "" #: ../../content/index.rst:164 msgid "MasterSlave module for Ticket Bulk feature." msgstr "" #: ../../content/index.rst:167 msgid "Frontend::Agent::View::TicketMasterSlave" msgstr "" #: ../../content/index.rst:170 msgid "Ticket::Frontend::AgentTicketMasterSlave###Permission" msgstr "" #: ../../content/index.rst:171 msgid "" "Required permissions to use the ticket MasterSlave screen of a zoomed ticket " "in the agent interface." msgstr "" #: ../../content/index.rst:174 msgid "Ticket::Frontend::AgentTicketMasterSlave###RequiredLock" msgstr "" #: ../../content/index.rst:175 msgid "" "Defines if a ticket lock is required in the ticket MasterSlave screen of a " "zoomed ticket in the agent interface (if the ticket isn't locked yet, the " "ticket gets locked and the current agent will be set automatically as its " "owner)." msgstr "" #: ../../content/index.rst:178 msgid "Ticket::Frontend::AgentTicketMasterSlave###TicketType" msgstr "" #: ../../content/index.rst:179 msgid "" "Sets the ticket type in the ticket MasterSlave screen of a zoomed ticket in " "the agent interface (Ticket::Type needs to be activated)." msgstr "" #: ../../content/index.rst:182 msgid "Ticket::Frontend::AgentTicketMasterSlave###Service" msgstr "" #: ../../content/index.rst:183 msgid "" "Sets the service in the ticket MasterSlave screen of a zoomed ticket in the " "agent interface (Ticket::Service needs to be activated)." msgstr "" #: ../../content/index.rst:186 msgid "Ticket::Frontend::AgentTicketMasterSlave###Owner" msgstr "" #: ../../content/index.rst:187 msgid "" "Sets the ticket owner in the ticket MasterSlave screen of a zoomed ticket in " "the agent interface." msgstr "" #: ../../content/index.rst:190 msgid "Ticket::Frontend::AgentTicketMasterSlave###OwnerMandatory" msgstr "" #: ../../content/index.rst:191 msgid "Sets if ticket owner must be selected by the agent." msgstr "" #: ../../content/index.rst:194 msgid "Ticket::Frontend::AgentTicketMasterSlave###Responsible" msgstr "" #: ../../content/index.rst:195 msgid "" "Sets the responsible agent of the ticket in the ticket MasterSlave screen of " "a zoomed ticket in the agent interface." msgstr "" #: ../../content/index.rst:198 msgid "Ticket::Frontend::AgentTicketMasterSlave###ResponsibleMandatory" msgstr "" #: ../../content/index.rst:199 msgid "Sets if ticket responsible must be selected by the agent." msgstr "" #: ../../content/index.rst:202 msgid "Ticket::Frontend::AgentTicketMasterSlave###State" msgstr "" #: ../../content/index.rst:203 msgid "" "If a note is added by an agent, sets the state of the ticket in the ticket " "MasterSlave screen of a zoomed ticket in the agent interface." msgstr "" #: ../../content/index.rst:206 msgid "Ticket::Frontend::AgentTicketMasterSlave###StateType" msgstr "" #: ../../content/index.rst:207 msgid "" "Defines the next state of a ticket after adding a note, in the ticket " "MasterSlave screen of a zoomed ticket in the agent interface." msgstr "" #: ../../content/index.rst:210 msgid "Ticket::Frontend::AgentTicketMasterSlave###StateDefault" msgstr "" #: ../../content/index.rst:211 msgid "" "Defines the default next state of a ticket after adding a note, in the " "ticket MasterSlave screen of a zoomed ticket in the agent interface." msgstr "" #: ../../content/index.rst:214 msgid "Ticket::Frontend::AgentTicketMasterSlave###Note" msgstr "" #: ../../content/index.rst:215 msgid "" "Allows adding notes in the ticket MasterSlave screen of a zoomed ticket in " "the agent interface." msgstr "" #: ../../content/index.rst:218 msgid "Ticket::Frontend::AgentTicketMasterSlave###NoteMandatory" msgstr "" #: ../../content/index.rst:219 msgid "" "Sets if note must be filled in by the agent. Can be overwritten by " "Ticket::Frontend::NeedAccountedTime." msgstr "" #: ../../content/index.rst:222 msgid "Ticket::Frontend::AgentTicketMasterSlave###Subject" msgstr "" #: ../../content/index.rst:223 msgid "" "Sets the default subject for notes added in the ticket MasterSlave screen of " "a zoomed ticket in the agent interface." msgstr "" #: ../../content/index.rst:226 msgid "Ticket::Frontend::AgentTicketMasterSlave###Body" msgstr "" #: ../../content/index.rst:227 msgid "" "Sets the default body text for notes added in the ticket MasterSlave screen " "of a zoomed ticket in the agent interface." msgstr "" #: ../../content/index.rst:230 msgid "Ticket::Frontend::AgentTicketMasterSlave###RichTextWidth" msgstr "" #: ../../content/index.rst:231 msgid "" "Defines the width for the rich text editor component for this screen. Enter " "number (pixels) or percent value (relative)." msgstr "" #: ../../content/index.rst:234 msgid "Ticket::Frontend::AgentTicketMasterSlave###RichTextHeight" msgstr "" #: ../../content/index.rst:235 msgid "" "Defines the height for the rich text editor component for this screen. Enter " "number (pixels) or percent value (relative)." msgstr "" #: ../../content/index.rst:238 msgid "Ticket::Frontend::AgentTicketMasterSlave###InvolvedAgent" msgstr "" #: ../../content/index.rst:239 msgid "" "Shows a list of all the involved agents on this ticket, in the ticket " "MasterSlave screen of a zoomed ticket in the agent interface." msgstr "" #: ../../content/index.rst:242 msgid "Ticket::Frontend::AgentTicketMasterSlave###InformAgent" msgstr "" #: ../../content/index.rst:243 msgid "" "Shows a list of all the possible agents (all agents with note permissions on " "the queue/ticket) to determine who should be informed about this note, in " "the ticket MasterSlave screen of a zoomed ticket in the agent interface." msgstr "" #: ../../content/index.rst:246 msgid "Ticket::Frontend::AgentTicketMasterSlave###IsVisibleForCustomerDefault" msgstr "" #: ../../content/index.rst:247 msgid "Defines if the MasterSlave note is visible for the customer by default." msgstr "" #: ../../content/index.rst:250 msgid "Ticket::Frontend::AgentTicketMasterSlave###Priority" msgstr "" #: ../../content/index.rst:251 msgid "" "Shows the ticket priority options in the ticket MasterSlave screen of a " "zoomed ticket in the agent interface." msgstr "" #: ../../content/index.rst:254 msgid "Ticket::Frontend::AgentTicketMasterSlave###PriorityDefault" msgstr "" #: ../../content/index.rst:255 msgid "" "Defines the default ticket priority in the ticket MasterSlave screen of a " "zoomed ticket in the agent interface." msgstr "" #: ../../content/index.rst:258 msgid "Ticket::Frontend::AgentTicketMasterSlave###Title" msgstr "" #: ../../content/index.rst:259 msgid "" "Shows the title field in the ticket MasterSlave screen of a zoomed ticket in " "the agent interface." msgstr "" #: ../../content/index.rst:262 msgid "Ticket::Frontend::AgentTicketMasterSlave###HistoryType" msgstr "" #: ../../content/index.rst:263 msgid "" "Defines the history type for the ticket MasterSlave screen action, which " "gets used for ticket history in the agent interface." msgstr "" #: ../../content/index.rst:266 msgid "Ticket::Frontend::AgentTicketMasterSlave###HistoryComment" msgstr "" #: ../../content/index.rst:267 msgid "" "Defines the history comment for the ticket MasterSlave screen action, which " "gets used for ticket history in the agent interface." msgstr "" #: ../../content/index.rst:270 msgid "Ticket::Frontend::AgentTicketMasterSlave###MasterSlaveMandatory" msgstr "" #: ../../content/index.rst:271 msgid "Sets if Master / Slave field must be selected by the agent." msgstr "" #: ../../content/index.rst:274 msgid "ReplaceCustomerRealNameOnSlaveArticleTypes" msgstr "" #: ../../content/index.rst:275 msgid "" "This setting is deprecated and will be removed in further versions of " "MasterSlave." msgstr "" #: ../../content/index.rst:278 msgid "ReplaceCustomerRealNameOnSlaveArticleCommunicationChannels" msgstr "" #: ../../content/index.rst:279 msgid "" "Specifies the different article communication channels where the real name " "from Master ticket will be replaced with the one in the Slave ticket." msgstr "" #: ../../content/index.rst:282 msgid "Frontend::Agent::View::TicketZoom::MenuModule" msgstr "" #: ../../content/index.rst:285 msgid "Ticket::Frontend::MenuModule###480-MasterSlave" msgstr "" #: ../../content/index.rst:286 msgid "" "Shows a link in the menu to change the MasterSlave status of a ticket in the " "ticket zoom view of the agent interface." msgstr "" #: ../../content/index.rst:289 msgid "About" msgstr "" #: ../../content/index.rst:292 msgid "Contact" msgstr "" #: ../../content/index.rst:293 msgid "Rother OSS GmbH" msgstr "" #: ../../content/index.rst:294 msgid "Email: hello@otobo.de" msgstr "" #: ../../content/index.rst:295 msgid "Web: https://otobo.de" msgstr "" #: ../../content/index.rst:298 msgid "Version" msgstr "" #: ../../content/index.rst:299 msgid "" "Author: |doc-vendor| / Version: |doc-version| / Date of release: |doc-" "datestamp|" msgstr ""