en	Sacrifice to Sphinx

en	Description

en	Automatically creates customer users and gives them access via one time authentification tokens.

en	System requirements

en	Framework

en	OTOBO 10.0.x

en	Packages

en	\-

en	Third-party software

en	Usage

en	Setup

en	Configuration Reference

en	Core::Auth::Customer

en	OneTimeAuth::AccessDaysAfterClose

en	The number of days customer users can use direct links to open tickets after they are closed.

en	OneTimeAuth::CustomerErrorMessageNewLink

en	The message which the customer user will see if a new one is sent to his email address.

en	OneTimeAuth::CustomerErrorMessageRefreshFailed

en	The message which will be sent to the customer if a link could not be generated.

en	OneTimeAuth::TokenRefreshNotificationID

en	Send the text of a notification to the customer user if he refreshs his token.

en	OneTimeAuth::CustomerErrorMessageLinkExpired

en	The message which the customer user will see if he uses an invalid token.

en	OneTimeAuth::CustomerErrorMessageWrongLink

en	The message which the customer user will see if he uses an old token with an active one already being present.

en	Core::Email::PostMaster

en	PostMaster::PreFilterModule###000-CreateCustomerUser

en	Create a CustomerUser in a specific backend if none exists for the sender email. CustomerHeaderSpoofProtection sets (and possibly overwrites) the X-OTOBO-Customer header if a customer user exists for an email address to prevent spoofing. CustomerUserBackend defines the backend in which the CustomerUser will be created, if SetCheckBoxName is set to the name of a dynamic field of the type checkbox, it will be set to checked for tickets created by customer users from this backend.

en	Daemon::SchedulerCronTaskManager::Task

en	Daemon::SchedulerCronTaskManager::Task###DeleteExpiredOTATokens

en	Deletes OTA Tokens of closed tickets.

en	About

en	Contact

en	Rother OSS GmbH

en	Email: hello@otobo.de

en	Web: https://otobo.de

en	Version

en	Author: |doc-vendor| / Version: |doc-version| / Date of release: |doc-datestamp|