# SOME DESCRIPTIVE TITLE.
# Copyright (C) 2019-2024 Rother OSS GmbH, https://otobo.de/
# This file is distributed under the same license as the OTOBO Installation
# Guide package.
# FIRST AUTHOR <EMAIL@ADDRESS>, 2024.
#
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"Project-Id-Version: OTOBO Installation Guide rel-10.1\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2024-05-16 10:09+0200\n"
"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
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#: ../../content/index.rst:16
msgid "Sacrifice to Sphinx"
msgstr ""

#: ../../content/index.rst:19
msgid "Description"
msgstr ""

#: ../../content/index.rst:20
msgid "Ticket backend for the ImportExport module."
msgstr ""

#: ../../content/index.rst:23
msgid "System requirements"
msgstr ""

#: ../../content/index.rst:26
msgid "Framework"
msgstr ""

#: ../../content/index.rst:27
msgid "OTOBO 10.1.x"
msgstr ""

#: ../../content/index.rst:30
msgid "Packages"
msgstr ""

#: ../../content/index.rst:31
msgid "ImportExport 10.1.2"
msgstr ""

#: ../../content/index.rst:34
msgid "Third-party software"
msgstr ""

#: ../../content/index.rst:35
msgid "\\-"
msgstr ""

#: ../../content/index.rst:38
msgid "Usage"
msgstr ""

#: ../../content/index.rst:39
msgid ""
"In the ImportExport section of the admin interface a new backend (Ticket)"
" is available. General usage is the same as other ImportExport modules. "
"Identifiers can be used for tickets and articles to potentially skip the "
"article. Rules are as follows:"
msgstr ""

#: ../../content/index.rst:41
msgid ""
"TicketID or TicketNumber are required to be marked as identifier for "
"ticket identification"
msgstr ""

#: ../../content/index.rst:42
msgid ""
"Article_ArticleID is required to be marked as identifier for article "
"identification"
msgstr ""

#: ../../content/index.rst:43
msgid ""
"When using identification and the object is found in the system, tickets "
"are just updated instead of created, articles are skipped"
msgstr ""

#: ../../content/index.rst:44
msgid ""
"Regardless of whether identification is used or not, if objects are "
"created, TicketID and ArticleID will be generated newly by OTOBO, "
"TicketNumber (if included) will be set to the one of the csv. The latter "
"will lead to an import error if the TicketNumber already exists (no "
"identification used), and can also be problematic if imported from a "
"system with a different SystemID or TicketNumber generator - use with "
"care."
msgstr ""

#: ../../content/index.rst:46
msgid ""
"When using the extended synchronization, TicketID as well as "
"Article_ArticleID have to be provided."
msgstr ""

#: ../../content/index.rst:49
msgid "Configuration Reference"
msgstr ""

#: ../../content/index.rst:52
msgid "Core::ImportExport::ObjectBackend::ModuleRegistration"
msgstr ""

#: ../../content/index.rst:55
msgid "ImportExport::ObjectBackendRegistration###Ticket"
msgstr ""

#: ../../content/index.rst:56
msgid "Object backend module registration for the import/export module."
msgstr ""

#: ../../content/index.rst:59
msgid "Core::ImportExport::ObjectBackend::Ticket"
msgstr ""

#: ../../content/index.rst:62
msgid "ImportExport::Ticket::SynchronizeWithForeignDB"
msgstr ""

#: ../../content/index.rst:63
msgid ""
"If activated additional data such as the history and links will be read "
"from a foreign DB containing the exported tickets and added to the "
"imported tickets on this system. This is only available for created, not "
"for updated tickets."
msgstr ""

#: ../../content/index.rst:66
msgid "Core::ImportExport::ObjectBackend::Ticket::ImportValueMaps"
msgstr ""

#: ../../content/index.rst:69
msgid "ImportExport::Ticket::ImportValueMap###001-Custom"
msgstr ""

#: ../../content/index.rst:70
msgid "Value map. Define a key and a value map from import file to OTOBO."
msgstr ""

#: ../../content/index.rst:73
msgid "About"
msgstr ""

#: ../../content/index.rst:76
msgid "Contact"
msgstr ""

#: ../../content/index.rst:77
msgid "Rother OSS GmbH"
msgstr ""

#: ../../content/index.rst:78
msgid "Email: hello@otobo.de"
msgstr ""

#: ../../content/index.rst:79
msgid "Web: https://otobo.de"
msgstr ""

#: ../../content/index.rst:82
msgid "Version"
msgstr ""

#: ../../content/index.rst:83
msgid ""
"Author: |doc-vendor| / Version: |doc-version| / Date of release: |doc-"
"datestamp|"
msgstr ""