en	Sacrifice to Sphinx

en	Description

en	Enables download of all ticket or article attachments as a single zip file.

en	Functionality

en	Download multiple attachments as single zip file

en	This package extends OTOBO with the functionality to download all attachments of a ticket or article as a single zip file.

en	Ticket attachments can be downloaded via the new link 'Download ticket attachments' in the ticket menu of the ticket zoom view. The filename will have the following pattern: 'Attachments Ticket *TicketNummer*.zip'.

en	To download all attachments of an article as a single zip file the new link 'Download all (zip)' was added on top of the attachment list in the article attachments box. The filename will have the following pattern: 'Attachments Ticket *TicketNummer* ArticleID *ArticleID*.zip'.

en	System requirements

en	OTOBO 11.0.x

en	\-

en	Archive::Zip

en	Configuration Reference

en	Autoloading of DownloadAttachment extensions.

en	Frontend module registration for the agent interface.

en	This configuration registers a link in the ticket menu to the ticket overviews of the agent interface to download all ticket attachments.

en	This configuration registers a link in the ticket menu to download all ticket attachments.

en	About

en	Rother OSS GmbH

en	Email: hello@otobo.de

en	Web: https://otobo.de

en	Author: |doc-vendor| / Version: |doc-version| / Date of release: |doc-datestamp|