Manual - OTOBO Administration/Admin Manual OTOBO 10 — Chinese (Traditional Han script) @ OTOBO Translation

English

OTOBO supports this requirement with calendars. Calendars allow management of appointments and resources inside the ticket system. You can connect your tickets to scheduled tasks and make them available to all users to see. This feature adds transparency to show your teams workload and prevent users from promising resources which are not available.

1 ../content/administration.rst:8 • ../content/communication-notifications.rst:8 • ../content/index.rst:32 • ../content/otobo-team-services.rst:8 • ../content/processes-automation.rst:12 • ../content/ticket-settings.rst:15 • ../content/users-groups-roles.rst:8
	English Contents
	Chinese (Traditional Han script) 0/100 · 8 Needs editing
2 ../content/administration.rst:2
	English Administration
	Chinese (Traditional Han script) 0/140 · 14 Needs editing
3 ../content/administration.rst:4
	English Any system requires configuration. Configuring a system should be an easy task and the tools for configuration fit-for-purpose.
	Chinese (Traditional Han script) 0/1270 · 127 Needs editing
4 ../content/administration.rst:6
	English OTOBO offers several administration tools to configure, monitor, control and extend OTOBO.
	Chinese (Traditional Han script) 0/900 · 90 Needs editing
5 ../content/administration/calendars.rst:2
	English Calendars
	Chinese (Traditional Han script) 0/100 · 9 Needs editing
6 ../content/administration/calendars.rst:4
	English When working with customers, resource planning and scheduling can be a complex task. Appointments enable you to meet your customers where and whenever needed.
	Chinese (Traditional Han script) 0/1580 · 158 Needs editing
7 ../content/administration/calendars.rst:6
	English OTOBO supports this requirement with calendars. Calendars allow management of appointments and resources inside the ticket system. You can connect your tickets to scheduled tasks and make them available to all users to see. This feature adds transparency to show your teams workload and prevent users from promising resources which are not available.
	Chinese (Traditional Han script) 0/3500 · 350 Needs editing
8 ../content/administration/calendars.rst:8
	English Use this screen to manage calendars in the system. A fresh OTOBO installation contains no calendars by default. The calendar management screen is available in the Calendars module of the Administration group.
	Chinese (Traditional Han script) 0/2120 · 212 Needs editing
9 ../content/administration/calendars.rst:13
	English Calendar Management Screen
	Chinese (Traditional Han script) 0/260 · 26 Needs editing
10 ../content/administration/calendars.rst:17
	English Manage Calendars
	Chinese (Traditional Han script) 0/160 · 16 Needs editing
11 ../content/administration/calendars.rst:19
	English To add a new calendar:
	Chinese (Traditional Han script) 0/220 · 22 Needs editing
12 ../content/administration/calendars.rst:21
	English Click on the Add Calendar button in the left sidebar.
	Chinese (Traditional Han script) 0/550 · 55 Needs editing
13 ../content/administration/calendars.rst:22 • ../content/administration/system-maintenance.rst:22 • ../content/communication-notifications/email-addresses.rst:30 • ../content/communication-notifications/postmaster-filters.rst:26 • ../content/communication-notifications/postmaster-mail-accounts.rst:34 • ../content/otobo-team-services/cloud-services.rst:26 • ../content/processes-automation/access-control-lists.rst:30 • ../content/processes-automation/dynamic-fields.rst:22 • ../content/processes-automation/dynamic-fields.rst:182 • ../content/processes-automation/generic-agent.rst:33 • ../content/processes-automation/process-management.rst:19 • ../content/ticket-settings/attachments.rst:22 • ../content/ticket-settings/auto-responses.rst:28 • ../content/ticket-settings/priorities.rst:34 • ../content/ticket-settings/queues.rst:22 • ../content/ticket-settings/salutations.rst:24 • ../content/ticket-settings/service-level-agreements.rst:30 • ../content/ticket-settings/services.rst:26 • ../content/ticket-settings/signatures.rst:24 • ../content/ticket-settings/states.rst:57 • ../content/ticket-settings/templates.rst:26 • ../content/ticket-settings/types.rst:31 • ../content/users-groups-roles/agents.rst:30 • ../content/users-groups-roles/customer-users.rst:30 • ../content/users-groups-roles/customers.rst:22 • ../content/users-groups-roles/groups.rst:18 • ../content/users-groups-roles/roles.rst:18
	English Fill in the required fields.
	Chinese (Traditional Han script) 0/280 · 28 Needs editing
14 ../content/administration/calendars.rst:23 • ../content/administration/system-maintenance.rst:23 • ../content/communication-notifications/appointment-notifications.rst:29 • ../content/communication-notifications/email-addresses.rst:31 • ../content/communication-notifications/postmaster-filters.rst:27 • ../content/communication-notifications/postmaster-mail-accounts.rst:35 • ../content/communication-notifications/ticket-notifications.rst:23 • ../content/otobo-team-services/cloud-services.rst:27 • ../content/processes-automation/access-control-lists.rst:31 • ../content/processes-automation/dynamic-fields.rst:23 • ../content/processes-automation/dynamic-fields.rst:183 • ../content/processes-automation/generic-agent.rst:34 • ../content/processes-automation/process-management.rst:20 • ../content/processes-automation/web-services.rst:36 • ../content/ticket-settings/attachments.rst:23 • ../content/ticket-settings/auto-responses.rst:29 • ../content/ticket-settings/priorities.rst:35 • ../content/ticket-settings/queues.rst:23 • ../content/ticket-settings/salutations.rst:25 • ../content/ticket-settings/service-level-agreements.rst:31 • ../content/ticket-settings/services.rst:27 • ../content/ticket-settings/signatures.rst:25 • ../content/ticket-settings/states.rst:58 • ../content/ticket-settings/templates.rst:27 • ../content/ticket-settings/types.rst:32 • ../content/users-groups-roles/agents.rst:31 • ../content/users-groups-roles/customer-users.rst:31 • ../content/users-groups-roles/customers.rst:23 • ../content/users-groups-roles/groups.rst:19 • ../content/users-groups-roles/roles.rst:19
	English Click on the Save button.
	Chinese (Traditional Han script) 0/270 · 27 Needs editing
15 ../content/administration/calendars.rst:28
	English Add New Calendar Screen
	Chinese (Traditional Han script) 0/230 · 23 Needs editing
16 ../content/administration/calendars.rst:32
	English Calendars can not be deleted from the system. They can only be deactivated by setting the Validity option to invalid or invalid-temporarily.
	Chinese (Traditional Han script) 0/1460 · 146 Needs editing
17 ../content/administration/calendars.rst:34
	English To edit a calendar:
	Chinese (Traditional Han script) 0/190 · 19 Needs editing
18 ../content/administration/calendars.rst:36
	English Click on a calendar in the list of calendars.
	Chinese (Traditional Han script) 0/450 · 45 Needs editing
19 ../content/administration/calendars.rst:37 • ../content/administration/system-maintenance.rst:33 • ../content/communication-notifications/email-addresses.rst:54 • ../content/communication-notifications/postmaster-filters.rst:33 • ../content/communication-notifications/postmaster-mail-accounts.rst:45 • ../content/processes-automation/dynamic-fields.rst:33 • ../content/processes-automation/dynamic-fields.rst:193 • ../content/processes-automation/generic-agent.rst:44 • ../content/processes-automation/web-services.rst:46 • ../content/ticket-settings/attachments.rst:33 • ../content/ticket-settings/auto-responses.rst:43 • ../content/ticket-settings/priorities.rst:53 • ../content/ticket-settings/queues.rst:37 • ../content/ticket-settings/salutations.rst:39 • ../content/ticket-settings/service-level-agreements.rst:45 • ../content/ticket-settings/services.rst:41 • ../content/ticket-settings/signatures.rst:39 • ../content/ticket-settings/states.rst:72 • ../content/ticket-settings/templates.rst:37 • ../content/ticket-settings/types.rst:46 • ../content/users-groups-roles/agents.rst:45 • ../content/users-groups-roles/customer-users.rst:45 • ../content/users-groups-roles/customers.rst:37 • ../content/users-groups-roles/groups.rst:33 • ../content/users-groups-roles/roles.rst:33
	English Modify the fields.
	Chinese (Traditional Han script) 0/180 · 18 Needs editing
20 ../content/administration/calendars.rst:38 • ../content/administration/system-maintenance.rst:34 • ../content/communication-notifications/appointment-notifications.rst:35 • ../content/communication-notifications/email-addresses.rst:55 • ../content/communication-notifications/postmaster-filters.rst:34 • ../content/communication-notifications/postmaster-mail-accounts.rst:46 • ../content/communication-notifications/ticket-notifications.rst:29 • ../content/processes-automation/access-control-lists.rst:43 • ../content/processes-automation/dynamic-fields.rst:34 • ../content/processes-automation/dynamic-fields.rst:194 • ../content/processes-automation/generic-agent.rst:45 • ../content/processes-automation/process-management.rst:34 • ../content/processes-automation/web-services.rst:47 • ../content/ticket-settings/attachments.rst:34 • ../content/ticket-settings/auto-responses.rst:44 • ../content/ticket-settings/priorities.rst:54 • ../content/ticket-settings/queues-auto-responses.rst:23 • ../content/ticket-settings/queues.rst:38 • ../content/ticket-settings/salutations.rst:40 • ../content/ticket-settings/service-level-agreements.rst:46 • ../content/ticket-settings/services.rst:42 • ../content/ticket-settings/signatures.rst:40 • ../content/ticket-settings/states.rst:73 • ../content/ticket-settings/templates-attachments.rst:23 • ../content/ticket-settings/templates-attachments.rst:34 • ../content/ticket-settings/templates-queues.rst:23 • ../content/ticket-settings/templates-queues.rst:34 • ../content/ticket-settings/templates.rst:38 • ../content/ticket-settings/types.rst:47 • ../content/users-groups-roles/agents-groups.rst:23 • ../content/users-groups-roles/agents-groups.rst:34 • ../content/users-groups-roles/agents-roles.rst:23 • ../content/users-groups-roles/agents-roles.rst:34 • ../content/users-groups-roles/agents.rst:46 • ../content/users-groups-roles/customer-users-customers.rst:27 • ../content/users-groups-roles/customer-users-customers.rst:38 • ../content/users-groups-roles/customer-users-groups.rst:42 • ../content/users-groups-roles/customer-users-groups.rst:53 • ../content/users-groups-roles/customer-users-services.rst:19 • ../content/users-groups-roles/customer-users-services.rst:30 • ../content/users-groups-roles/customer-users-services.rst:61 • ../content/users-groups-roles/customer-users.rst:46 • ../content/users-groups-roles/customers-groups.rst:51 • ../content/users-groups-roles/customers-groups.rst:62 • ../content/users-groups-roles/customers.rst:38 • ../content/users-groups-roles/groups.rst:34 • ../content/users-groups-roles/roles-groups.rst:19 • ../content/users-groups-roles/roles-groups.rst:30 • ../content/users-groups-roles/roles.rst:34
	English Click on the Save or Save and finish button.
	Chinese (Traditional Han script) 0/480 · 48 Needs editing

Shortcut	Action
`?`	Open available keyboard shortcuts.
`Alt` + `Home`	Navigate to the first translation in the current search.
`Alt` + `End`	Navigate to the last translation in the current search.
`Alt` + `PageUp` or `Ctrl` + `↑` or `Alt` + `↑` or `Cmd` + `↑` or	Navigate to the previous translation in the current search.
`Alt` + `PageDown` or `Ctrl` + `↓` or `Alt` + `↓` or `Cmd` + `↓` or	Navigate to the next translation in the current search.
`Ctrl` + `Enter` or `Cmd` + `Enter`	Submit current form; this works the same as pressing Save and continue while editing translation.
`Ctrl` + `Shift` + `Enter` or `Cmd` + `Shift` +`Enter`	Unmark translation as Needing edit and submit it.
`Alt` + `Enter` or `Option` + `Enter`	Submit the string as a suggestion; this works the same as pressing Suggest while editing translation.
`Ctrl` + `E` or `Cmd` + `E`	Focus on translation editor.
`Ctrl` + `U` or `Cmd` + `U`	Focus on comment editor.
`Ctrl` + `M` or `Cmd` + `M`	Shows Automatic suggestions tab.
`Ctrl` + `1` to `Ctrl` + `9` or `Cmd` + `1` to `Cmd` + `9`	Copies placeable of a given number from source string.
`Ctrl` + `M` followed by `1` to `9` or `Cmd` + `M` followed by `1` to `9`	Copy the machine translation of a given number to current translation.
`Ctrl` + `I` followed by `1` to `9` or `Cmd` + `I` followed by `1` to `9`	Ignore one item in the list of failing checks.
`Ctrl` + `J` or `Cmd` + `J`	Shows the Nearby strings tab.
`Ctrl` + `S` or `Cmd` + `S`	Focus on search field.
`Ctrl` + `O` or `Cmd` + `O`	Copy the source string.
`Ctrl` + `Y` or `Cmd` + `Y`	Toggle the Needs editing checkbox.
`→`	Browse the next translation string.
`←`	Browse the previous translation string.