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The translation is temporarily closed for contributions due to maintenance, please come back later.
The translation is temporarily closed for contributions due to maintenance, please come back later.
The translation was automatically locked due to the following alerts:
The translation is temporarily closed for contributions due to maintenance, please come back later.
The translation was automatically locked due to the following alerts:
OTOBO has built in scripts for backup and restore ``scripts/backup.pl`` and ``scripts/restore.pl``. Execute the scripts with the option ``-h`` for more information.
To drop an existing OTOBO database and create a new one you can use the following commands. First, you have to connect to the MariaDB command line interface of the ``db`` container:
For restoring the backup we also need to specify which backup should be restored. The placeholder ``<TIMESTAMP>`` is something like ``2020-09-07_09-38``.
Currently, it is not so easy to adapt the agent area to one's own CI. Changes in the OTOBO ``.css`` files would be necessary here. One exception is the logo on the agent login page and the agent header. The logos can be easily exchanged by copying the logos to the server and then adjusting the options ``AgentLoginLogo`` and ``AgentLogo`` under ``Admin -> System Configuration``.
To change the colours on the Customer Dashboard, please go to ``Admin -> System Configuration`` and search for ``CustomerDashboard``. In the search result you will find all the options you need with colour definitions.
To change the colors on the Customer Dashboard, please go to ``Admin -> System Configuration`` and search for ``CustomerDashboard``. In the search result you will find all the options you need with color definitions.
In the first step please copy your Logos and Pictures to the OTOBO Server. Please use an SCP client (e.g., WinSCP) for this purpose. Often you do not have the permissions to copy the logos to the right place. In this case, it is best to use the folder ``/tmp``.
Please add the files to a OPM package in the next step, so that the changes remain persistent. You can find instructions on how to do this in our Admin Manual: https://doc.otobo.org/manual/developer/11.0/en/content/how-to-publish-otobo-extensions.html