OTOBO 11.1/Manuals/OTOBO Admin Manual — English @ OTOBO Translation: Event Based Execution

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English

Event Based Execution

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	English	Actions
	Click on the Generic Agents Import button.
	Generic Agent Job Settings
	General Job Settings
	Job Settings - General
	Job Name \*
	Set the validity of this resource. This resource can be used in OTOBO only, if this field is set to Yes. Setting this field to No will disable the use of the resource.
	Automatic Execution
	Fill in this section to set the times for automatic execution of the job.
	Job Settings - Automatic Execution
	Schedule minutes
	Select the minutes in which the job has to be executed. For example if 10 is selected, the job will be executed in every hour in 00:10, 01:10, 02:10, etc.
	Schedule hours
	Select the hours in which the job has to be executed. For example if 10 is selected for minutes and 02 is selected for hours, the job will be executed in every day in 02:10.
	Schedule days
	Select the days in which the job has to be executed. For example if 10 is selected for minutes, 02 is selected for hours and Fri is selected for days, the job will be executed in every week in Friday 02:10.
	Event Based Execution
	Fill in this section to set events that trigger the execution of the job.
	Job Settings - Event Based Execution
	Event Triggers
	This is a list of already added events. If no events are added yet, the list contains no elements. Elements can be deleted by clicking on the trash icon in the last column.
	Add Event Trigger
	Select an object and a related event that will trigger the job.
	If multiple Generic Agents are triggered by the same event, they will be executed in the lexicographical order, i.e. `1-Agent` before `A-Agent`.
	Select Tickets
	This section contains all the attributes, that you can use to select the affected tickets.
	Fields are self-explained, so there is no additional explanation here.
	Update/Add Ticket Attributes
	Fill in this section to update and/or add ticket attributes.
	Add Note
	Fill in this section to add a note to tickets that are affected by job execution.
	Job Settings - Add Note

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String added in the repository

English

English 21 characters editedCurrent translationState: Read-only

06/03/2026

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Glossary

English	English
No related strings found in the glossary.

2610792 String information

Flags

check-glossary, read-only, rst-text

Source string location

../content/administration-area/processes-automation/generic-agent.rst:139

String age

06/03/2026

Last updated

07/07/2026

Source string age

06/03/2026

Translation file gettext PO file

locale/content.pot, string 1387

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